Agents that ship.Agents you own.
Production-grade AI agents for support, operations, and analysis. Grounded in your data, evaluated before launch, monitored in production — built and handed over to your team.
Six patterns.One delivery discipline.
An agent is not a chatbot. A chatbot follows a script. An agent reasons over a goal: it picks tools, retrieves context, and decides when to escalate. The hard part is not the demo. The hard part is the evaluation harness, the safety boundary, the monitoring, and the failure mode when the model gets it wrong.
Patterns we deploy.
Each pattern below is parameterized to your domain. We've shipped variations across banking, public sector, energy, and retail.
Customer Support Agent
01 / AgentHandle tier-1 support across WhatsApp, web, and voice. Escalates safely to your live team.
Capabilities- Multi-channel (WhatsApp, web, voice)
- Bilingual Arabic + English
- Grounded in your knowledge base
- CRM and ticketing integration
- Audit logs on every conversation
Operations Copilot
02 / AgentAn internal copilot for ops, finance, HR, or legal. Grounded in your policies and procedures.
Capabilities- Grounded in internal documents
- Citation on every answer
- Permission-aware (sees only what the user sees)
- Integration with internal systems (ERP, HRIS)
- Slack, Teams, or web UI
Research Analyst Agent
03 / AgentMulti-step research, document analysis, and structured reporting. For analyst-heavy teams.
Capabilities- Multi-source retrieval (web, internal, databases)
- Multi-step reasoning
- Structured output (briefs, summaries, comparisons)
- Citation discipline
- Human review queue
Document Review Agent
04 / AgentRead, classify, extract, flag. Contracts, invoices, KYC packets, claims, at scale.
Capabilities- Structured extraction from unstructured documents
- Classification against your taxonomies
- Risk and exception flagging
- Human review for flagged cases
- ERP / document-management integration
Sales Development Agent
05 / AgentInbound lead qualification, outbound personalization, and CRM hygiene. Not cold-spam.
Capabilities- Inbound lead qualification (chat, form, WhatsApp)
- Personalized outbound drafting
- CRM data enrichment and hygiene
- Meeting booking with calendar integration
- Human approval before send
Knowledge-Base Agent
06 / AgentMake any internal corpus answerable. Policies, procedures, technical docs: citable, current, permission-aware.
Capabilities- Connects to SharePoint, Confluence, Notion, file shares
- Continuous re-indexing
- Citations on every answer
- Permission inheritance
- Self-service via web, Slack, or Teams
How our agents are built
Six disciplines, applied to every agent we ship.
Retrieval-augmented (RAG) grounding
Hybrid vector + keyword retrieval across your documents. Citations on every answer. No hallucinated facts from training data.
Evaluation harnesses
Before any agent goes live, we build the eval suite: accuracy, safety, regression. Run it on every change. Audit-ready.
Human-in-the-loop review
Review queues, approval workflows, and clear escalation paths for any decision that affects a customer, patient, or regulated entity.
Tool-use & orchestration
Multi-step reasoning with deterministic control flow where it matters. LangGraph patterns, not free-form agent loops.
Observability & cost monitoring
Every agent ships with a monitoring dashboard: latency, accuracy, cost per conversation, escalation rate. No surprises in month two.
Your cloud, your data
Agents deploy on your cloud account. Data stays in your perimeter. We support sovereign and on-prem for regulated environments.
Common questions about agents
A chatbot follows a script. An agent reasons over a goal — it picks tools, retrieves context from your data, and decides when to act or escalate. The hard part isn't the demo; it's the evaluation harness, the safety boundary, and the monitoring behind it.
Yours. Agents deploy into your own cloud account and your data stays inside your perimeter. We support sovereign and on-prem deployments for regulated environments.
A focused first agent typically reaches production in 6–10 weeks: a couple of weeks to scope and ground it, the rest to build the eval suite, wire integrations, and harden the safety paths. You'll see a working demo on your own data inside the first two weeks.
Every agent ships with an evaluation suite covering accuracy, safety, and regression, plus human-in-the-loop review for sensitive decisions, citations on answers, and full audit logs. Nothing customer- or patient-facing goes live without a defined escalation path.
You do. The code lives in your repository, the agent runs in your cloud, and the data never leaves your account. No lock-in and no hidden retainers — operate it yourself or have us run it for you.
Tell us your use case.
Send us the use case: support, ops, research, or document review. We'll come back with a 15-minute demo on relevant data and a written pilot scope.